Logitech setpoint mouse not working
If the above solutions do not resolve your problem, consult Knowledge Base article 22896 for instructions on contacting Logitech Technical Support. Once you confirm the keyboard is working, click Yes then click Next to continue. Type a test message in the provided field to verify the keyboard is working. When your MK520 is detected you will see a confirmation message as shown below. To re-connect your MK520 keyboard, do the following:ĭownload the current version of the Logitech Mouse and Keyboard software (SetPoint) from the MK520 Downloads Page. NOTE: The keyboard will display as MK520. Click Yes, then Next to continue:Ĭlick Finish to exit the Unifying software. Click Next to continue:įollow the on-screen instructions to turn your MK520 off then on: The Unifying software Welcome screen will appear (shown below). Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software Turn your computer on if it is not already on.įollow the process below to reconnect your mouse and keyboard.ĭownload the current version of the software from the MK520 Downloads Page. Make sure the USB receiver is directly and securely plugged into a working USB port on your computer. See Knowledge Base article 22909 for instructions on turning on your MK520 keyboard. See Knowledge Base article 22908 for instructions on turning on your MK520 mouse. Make sure your mouse and keyboard are turned on. See Knowledge Base article 22898 for instructions on replacing the batteries in your MK520. Make sure you have fresh batteries in your MK520 mouse and keyboard.
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The driver will automatically be installed. Quit the SetPoint Application (right-click on the logo in the system tray) Start SetPoint (Start -> Logitech -> Mouse & Keyboard Settings) with right click -> Start as Administrator) Now, insert the Unifying receiver. The connection between the MK520 keyboard or mouse and the USB receiver can be lost due to several reasons: Detach all other Logitech Mice from the system.
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This problem is likely to be a lost connection.